Smarter Visibility and Better Collaboration in Microsoft Dynamics 365 Business Central
The latest update in Microsoft Dynamics 365 Business Central v28 introduces a powerful yet simple usability improvement — visual avatars for record creators and modifiers in list pages.
This new feature enhances transparency, accountability, and collaboration by allowing users to instantly see who created or last modified a record, directly from the list view without needing to open individual entries.

What This Feature Does
Business Central now displays user or agent avatars in list pages to indicate:
- Who created the record
- Who last modified the record
- Whether the record was created by a system user, named user, or AI agent
- Timestamp of the latest update via hover tooltip
Users can simply hover over the avatar to view:
- Full display name
- Record update timestamp (if available)
- Identity source (user, system, or AI agent)
This makes it much easier to track responsibility and activity across shared records.
Why This Matters for Businesses
In many organizations, multiple users work on the same records such as:
- Sales orders
- Purchase orders
- Inventory items
- Warehouse transactions
- Financial entries
- Service cases
- System configurations
Previously, users had to open the record and check Created By or Modified By fields, which took extra time and disrupted workflow.
With avatars displayed directly in list pages, teams can now:
- Quickly identify the responsible person
- Reduce time spent checking record ownership
- Improve coordination between departments
- Increase transparency in shared operations
- Understand AI-generated records instantly
Conclusion
The Show Avatars for Record Creators and Modifiers in Lists feature in Microsoft Dynamics 365 Business Central v28 is a simple yet impactful enhancement that improves collaboration, transparency, and operational visibility.
By making identity information immediately visible in list pages, organizations can work faster, communicate better, and manage shared data more effectively—especially in environments where multiple users and AI agents interact with the same records.
This is another step toward making Business Central more intelligent, collaborative, and user-friendly for modern businesses.